Frequently Asked Questions
Everything you need to know about the revolutionary hybrid cookware.
What exactly is HexClad hybrid cookware?
HexClad features a patented laser-etched hexagon design that combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick in one pan.
Is HexClad cookware metal utensil safe?
Yes, our unique laser-etched stainless steel peaks protect the non-stick valleys, making our cookware completely safe for use with metal spatulas, whisks, and spoons.
How do I properly season my new HexClad pan?
Before first use, wash with soapy water, dry, and heat on medium-low. Add a teaspoon of vegetable oil, spread it around, and let it sit for 1-2 minutes before wiping clean.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Orders are typically processed within 1-2 business days.
Does HexClad come with a warranty?
Every HexClad product is backed by a Lifetime Warranty against manufacturer defects, ensuring your investment is protected for years of cooking.
Is the cookware dishwasher and oven safe?
Yes, HexClad is dishwasher safe for easy cleanup and oven safe up to 500°F, allowing you to transition from stovetop to oven seamlessly.